Cancellation Policy

Consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither their commercial or their independent professional activity can be attributed.

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you or a third party named by you, which is not the carrier, the goods in have taken possession of the goods. To exercise your right of withdrawal, you must contact us (Divers/no salutation EncorMed®, Brixentaler Straße 86a, 6300 Wörgl+43 (0) 676 471 79 55 , e-mail address: info@encormed.at) by means of a clear statement (eg a letter sent by mail or e-mail) about your decision to revoke this contract. revoke this contract. You can use the attached model withdrawal form, which is not mandatory. prescribed. You can also fill out and submit the model withdrawal form or another clear statement on our website electronically and submit it. If you make use of this option, we will notify you immediately (e.g. by e-mail) a confirmation of receipt of such revocation. To comply with the revocation period, it is sufficient that you send the notice of exercise of the right of revocation before the expiry of the revocation period. send.

Consequences of withdrawal

If you cancel this contract, we will return to you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the than the cheapest standard delivery offered by us) without undue delay and no later than fourteen days from the day on which we received the notification of your revocation of this contract. For this we use the same means of payment that you used for the original transaction, unless we have expressly unless expressly agreed otherwise with you; in no case will you be charged for this repayment. charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods. or until you have provided proof that you have returned the goods, whichever is the earlier. You return the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. Revocation of this contract to send back or hand over to us. The time limit is met if you return the goods before the before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You for any loss in value of the goods only if this loss in value is due to an inspection of the quality, characteristics and Condition, characteristics and operation of the goods is not necessary handling them back.

Exclusion or early expiration of the right of withdrawal

The right of withdrawal does not apply to contracts

• for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is relevant or which are clearly tailored to the personal needs of the consumer;
.
• for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
• for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires early for contracts

• for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene are not suitable for return, if their seal was removed after delivery;
.
• for the delivery of goods, if they were inseparably mixed with other goods after delivery due to their nature were mixed;